• We do not offer refunds to the original payment method or bank account assuming the product has already been shipped or delivered.
• For verified damaged or defective items, approved claims will be compensated with store credit or a replacement once the item passes our quality inspection.
• If the request is due to a customer error (such as ordering the wrong size), only store credit equal to the value of the returned item will be issued after the item passes our quality inspection.
• Store credit is non-transferable, cannot be exchanged for cash, and is valid for future purchases only.